Support
Last updated: October 19, 2026
A question, a bug, a dubious quiz question? Write to sawadogo.badiniibrahim@gmail.com. We reply in English or French, usually within 3 business days.
Help us help you
- Your phone model and the app version (Profile, Settings, at the bottom).
- What you were doing and what happened.
- A screenshot if you can.
- From the app, Profile, Settings, Write to us prepares an email with this information.
Delete your account and data
- In the app: Profile, Settings, Delete my account, then confirm your identity.
- You then have 30 days to change your mind: just sign in again.
- After that, your account, profile, progress, wallet and leaderboard entry are permanently deleted.
- Without access to the app: write to sawadogo.badiniibrahim@gmail.com from your account's address, with the subject "Account deletion". We handle the request within 30 days.
- Purchases and the subscription are handled by Apple or Google: remember to cancel the subscription from your store settings, deleting the account does not do it.
Frequently asked
- I lost my connection during a game: reopen the app, it offers to take you back into the game if it is still running.
- A question is wrong: report it from the game with the "Report" flag.